At the core, our approach is characterized by a relentless focus on helping our clients realize their mission – one agency, one outcome at a time.
Optimal Outcome Workflow
It is our integrated product management approach for achieving digital transformation. Defined by fluidity and designed to produce results, our process is a living, breathing measuring stick that shapes how we consistently deliver value for our clients and partners.
Our Integrated Approach
Conceived with Outcomes at the Core
We’re here to create positive outcomes for our clients, not just outputs. From beginning to end, each stage of our approach is designed to generate value.
Surrounded by Five Defining Methodologies
Five core methodologies are the building blocks of our approach. They are key principles and techniques that guide and shape how we strategize, learn, and deliver at every stage.
Designed to Inform in Multiple Ways
Our approach is designed to inform. Each activity not only guides subsequent efforts but constantly drives toward the outcomes our clients seek.
Built for a Perpetual State of Learning
Digital delivery can be difficult, and agility is key. The fluidity of our process allows us to learn continually, make informed decisions, and adjust when we need.
An Outcome Is Not an Output
Optimal Outcomes is not a convenient tagline. It’s a target. An objective. There are four guiding philosophies that form the Optimal Outcomes working methodology. Independently, each is critical to deliver effective solutions. But when combined, the results drive lasting change.
A Relentless Focus on Mission
A client’s mission is paramount. An optimal outcome helps our clients execute their missions better and faster. It’s that simple. Whether expediting trademark applications at USPTO or protecting critical patient data at NIH, our client’s mission is what shapes who we are and why we do what we do.
Supported by a Holistic User Experience
An optimal outcome starts with users in mind. It delivers value for all users—throughout an agency and across their respective audiences. A holistic user experience creates flow. It’s easy to navigate. The more closely the needs and the objectives of audiences are aligned, the better the experience for everyone.
Designed with a Product Mindset
An optimal outcome is built on a product mentality, not a project or a process one. That means there are specific ways for how we partner. Were we on time? Did we create value? An optimal outcome is not theoretical—it understands the realities of technologies and utilizes the right one for the right reason.
Driven by a Value-Led Mentality
An optimal outcome puts outputs in their place. It recognizes that a deliverable such as a wireframe—no matter how brilliant—is not a solution. It is merely an output to ensure a shared understanding. The key focus for these outputs is the value they generate going forward.
Delivering a Modern, Accessible, and User-Centric Federal Website
Discover how RIVA Solutions partnered with USDA to redesign USDA.gov, delivering a modern, accessible, and user-centric website that meets the needs of millions.
