RIVA’s Integrated Digital Experience (iDX) Framework
Government digital services must match the ease, accessibility, and responsiveness of private-sector platforms. RIVA’s Integrated Digital Experience (iDX) framework helps federal agencies meet these rising expectations while staying fully compliant with federal guidelines like the 21st Century IDEA Act and OMB Digital First Experience.
What is iDX?
RIVA’s iDX solution is a comprehensive strategy for improving digital interactions across your agency’s web presence—from websites and mobile apps to social media and email platforms. Grounded in our Optimal Outcomes framework and human-centered design (HCD), iDX ensures every user interaction is intuitive, inclusive, and impactful.
Download the iDX SlickBenefits of an Integrated Approach
Regulatory
Alignment & Trust
Aligns with federal standards like the 21st Century IDEA Act and OMB Digital First Experience guidelines, while promoting transparency through consistent, reliable digital interactions.
Operational
Efficiency
Enhances productivity, stability, and security by streamlining web content management processes using Drupal.
User-Centric
Experience
Delivers intuitive, responsive digital experiences that exceed expectations, built using the U.S. Web Design System (USWDS).
Consistent Brand & Communication
Ensures clear, cohesive branding and messaging across platforms, supporting a culture of trust and engagement.
Helping USDA Grow: From the Field to the Digital Frontier
Discover how RIVA Solutions leverages mission-driven insight and digital expertise to support USDA’s public and internal platforms through scalable, compliant technology solutions.
Modern Solutions. Mission Results.
Purpose-Built for Government
From legacy modernization to user-first design, our Integrated Digital Solutions drive lasting impact. Connect with our solution lead to explore how we can help streamline your systems, improve user experience, and deliver outcomes that matter.
Sean Fitzpatrick • SVP of Human Centered Design
