RIVA Solutions, a leader in modernizing government digital services, is proud to announce the official trademark of its Optimal Outcomes™ digital software delivery approach. Designed to efficiently produce value at every stage of an engagement, this innovative approach redefines how federal agencies achieve digital transformation by prioritizing quality over quantity and outcomes over outputs.
Optimal Outcomes™ is built on four guiding philosophies that form the foundation of RIVA’s approach to digital delivery:
- A Relentless Focus on Mission: An optimal outcome helps agencies execute their missions better and faster, from expediting trademark applications at USPTO to safeguarding and integrating critical patient data across NIH.
- Supported by a Holistic User Experience: Every stage is designed with the user in mind, creating efficient task flow and alignment across agencies and their audiences.
- Designed with a Product Mindset: With a focus on measurable value and efficiency, this approach goes beyond projects or processes to deliver results that align with the realities of technologies.
- Driven by a Value-Led Mentality: Optimal Outcomes™ emphasizes generating value through each deliverable, recognizing that outputs alone are not solutions.
“This is not just a methodology—it’s a commitment to creating real, lasting value for our customers,” said Sean Fitzpatrick, Senior Vice President of Human Cantered Design and Digital Experience at RIVA. “Optimal Outcomes™ embodies our relentless focus on mission success, ensuring every strategy and every deliverable drives high-quality, efficient, and measurable outcomes that matter.”
The framework is supported by five defining methodologies that guide how RIVA strategizes, learns, and delivers. By embracing fluidity, continuous learning, and agility, RIVA’s process ensures informed decision-making at every step. This holistic approach delivers value for agencies, end-users, and their broader audiences.
RIVA invites you to explore the Optimal Outcomes™ framework and discover how it’s transforming digital services delivery. Learn more at about Optimal Outcomes™.
Related Articles
